Organic Farm Yard, near Techno City
Thonnakkal, Thiruvananthapuram, Kerala, India
Phone: +91 9447080766
Effective Date: [19-09-2023]
At GreenWings India, we are dedicated to providing efficient and reliable shipping services to our valued customers. This Shipping Policy outlines the terms and conditions related to shipping, delivery, and order tracking. Please read this policy carefully before making a purchase.
1. Shipping Locations:
We ship our products within India and internationally. For international orders, please contact us for shipping rates and delivery times.
2. Order Processing Time:
2.1 Processing Time:
Orders are typically processed within 1-3 business days after payment is received.
Customized or personalized orders may require additional processing time.
2.2 Order Confirmation:
You will receive an order confirmation email once your order has been placed successfully.
Please review the order details in the confirmation email and contact us immediately if any information is incorrect.
3. Shipping Methods:
3.1 Domestic Shipping:
Domestic orders within India are shipped via reputable courier services or postal carriers.
You will have the option to select your preferred shipping method during the checkout process.
3.2 International Shipping:
International orders are shipped via reliable international courier services.
Please note that international shipping rates and delivery times may vary based on your location.
4. Shipping Costs:
Shipping costs are calculated based on the weight, dimensions, and destination of your order. The shipping charges will be displayed during the checkout process before you make your payment.
5. Estimated Delivery Times:
5.1 Domestic Delivery:
Estimated delivery times for domestic orders typically range from 3 to 7 business days, depending on your location and chosen shipping method.
5.2 International Delivery:
Estimated delivery times for international orders may vary depending on the destination country and shipping method selected.
Please contact us for specific delivery time estimates for international orders.
6. Order Tracking:
Once your order is shipped, you will receive a shipping confirmation email with a tracking number and a link to track your package's progress. You can also track your order by logging into your GreenWings India account on our website.
7. Shipping Issues:
If you encounter any issues with your shipment, such as delays or damages during transit, please contact us immediately at +91 9447080766 or email us at email@example.com. We will work diligently to resolve the issue and ensure your satisfaction.
8. Shipping Restrictions:
We comply with all applicable shipping regulations and restrictions. Please be aware that some products may have specific shipping restrictions or limitations, which will be communicated during the checkout process.
9. Changes to the Shipping Policy:
GreenWings India reserves the right to update or modify this shipping policy at any time. Any changes will be posted on our website, and the effective date will be updated accordingly.
Thank you for choosing GreenWings India for your organic soap needs. We appreciate your trust in our products and our commitment to delivering them to you in a timely and secure manner.