You are entitled to cancel your order within 2 days without giving any reason for doing so.
The deadline for canceling an order is 2 days from the date you received the goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement.
You can inform us of your decision by e-mail firstname.lastname@example.org
We will reimburse you no later than 30 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.
Conditions for returns:
Eligibility for Returns: You may initiate a return for soap products exclusively in the event that their fragrance has deteriorated and become unpleasant.
Timeframe for Returns: To qualify for a return, it is essential that you commence the process within a maximum of two days from the date of your initial purchase.
Financial Implications: It is important to note that the Company shall not impose any financial burden upon you for processing the return. Your refund will encompass the full amount originally incurred for the purchase, without any deductions or fees.
You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:
Organic Farm Yard near Techno City Thonnakkal, Thiruvananthapuram, Kerala, India
We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.
If the goods were marked as a gift when purchased and then shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to you.
If the goods weren't marked as a gift when purchased, or the gift giver had the order shipped to themselves to give it to you later, We will send the refund to the gift giver.
If you have any questions about our Returns and Refunds Policy, please contact us by e-mail email@example.com